KFC has been forced to pause one of its weekly food offers due to a shortage of chicken.In a company memo sent to branches and seen by The Sun, company bosses issued an urgent update warning of shortages.
1KFC has been forced to pause one of its weekly food offers due to a shortage of chickenCredit: Alamy
The memo warned staff about supplies of chicken on the bone, beans, and Pepsi Max cans.
It said: “Due to the shortage of COB [chicken on the bone], we are again pausing the WOW Tuesday offer.
“We will confirm our position for the remainder of the window once we have confirmed supply.”
The WOW Tuesday offer is a popular deal for 9 pieces of chicken for £5.99.
The memo urged staff to remove the “Tuesday Big Deal” banner and replace it with items from a “contingency folder”, including a “Family Feast” banner and “Mighty Bucket for One” sign.
The memo added that the WOW offer would still be available on tills if restaurants had a sufficient supply of COB to “avoid as much guest dissatisfaction as possible”.
But it said that customers would not be able to purchase the offer from kiosks or through mobile ordering.
The memo said KFC staff would start to see “out of stock” across all depots over the weekend regarding its bean supply and there was no fixed return date for the item at this time.
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“Sorry for the ongoing disruptions this is causing to you and your teams,” it said.
A KFC spokesperson said: “Recent supply chain challenges have meant some of our restaurants are facing a few shortages.
“We don’t want our fans to miss out but to uphold the Colonel’s high standards we’ve had to temporarily pause our Tuesday deal.
“Despite that, it’s service as usual – all thanks to our incredible team members.
“They’re doing a brilliant job keeping the fryers going, so please be kind to them.”
It’s not the first time the fast-food chicken chain has run out of popular menu items.
Last year, it faced weeks of disruption because of food shortages.