Exact dates customers at all major energy suppliers must submit meter readings

MILLIONS of customers have just days left to submit meter readings as major energy suppliers extend deadlines.
Ofgem’s energy price cap dropped from £1,928 a year to £1,690 a year for a typical household from April 1.

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Millions have just days left to submit meter readings as major energy suppliers extend deadlinesCredit: Getty

Households are usually urged to take meter readings on or around the date a new price cap comes into effect.
This stops suppliers from estimating your usage and potentially charging you too much.
But even if you took your meter reading close to April 1, you don’t have to submit it straight away.
Many firms actually offer longer for customers to submit the reading, but you must do it by that date.

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It’s worth bearing in mind that you don’t need to submit a meter reading if you’re on a fixed energy tariff, a smart meter or a traditional prepayment meter.
You may want to double-check that any smart meter readings being sent are correct so you’re not overcharged though.

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Below we reveal the dates each major supplier says readings must be submitted by and how you can do so.
British Gas
British Gas customers can submit their meter readings on any date before April 14.

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Customers can do this on their online account, via the British Gas app, over the phone or a form which can be found on the firm’s website.
You can call 0330 100 0056 Monday to Friday between 9am and 5pm.
Scottish Power
Scottish Power customers have until April 5 to submit any meter readings.
They can do this on their online account, via its app or over the phone on 0800 027 8000 24 hours a day.
E.On Next
You can submit your backdated meter reading by April 8 if you’re a E.On Next customer.

Households can do this via their online account, app, by email or over the phone on 0808 501 5200.
The phone line is open from 9am to 5pm, Monday to Thursday and 9am to 4pm on Fridays.
EDF
EDF customers can send backdated meter readings until the end of April 7.
They can do this via their online accounts, WhatsApp, SMS or a form on the supplier’s website.

Octopus Energy
Octopus Energy is letting customers submit their meter readings up until the end of April 8.
They can do this via their online accounts, a form on its website, …
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